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Remote Help Desk Technician — Fast-Paced IT Support
Remote / Online - Candidates ideally in
Covington, Kenton County, Kentucky, 41011, USA
Listed on 2026-09-04
Covington, Kenton County, Kentucky, 41011, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Socket.dev is seeking a Help Desk Technician to deliver first-level technical support for internal and external clients. You will diagnose hardware, software, and connectivity issues and document interactions in our ticketing system.
You will monitor security tools and escalate complex problems while promoting best practices for IT security. The role emphasizes clear communication, customer focus, and teamwork in a fast-paced environment.
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