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Remote Tier I IT Support Analyst — Customer Care
Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-09-04
Augusta, Richmond County, Georgia, 30910, USA
Listing for:
AGFA HealthCare
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
AGFA Health Care is seeking a Customer Support Analyst, Tier 1 to provide remote technical support to customers, Field Engineers, Sales and Implementation teams. You will use diverse analysis techniques and documentation to resolve issues and maintain expert knowledge of Agfa products.
You will handle escalations, participate in product training, and travel to customer sites as needed, ensuring timely incident management and satisfaction.
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