Application Lead; Remote; WashU IT

Position Summary

• Apply technical and functional subject matter expertise across the organization.
• Preferably demonstrate technical proficiency in ETL, SQL, C#, .NET.
• Undertake complex technical projects which usually impact multiple business units and involve decisions on complex or ambiguous application issues.
• Partner with teams across the organization to ensure the delivery of high-quality solutions to our business partners.
• Engage in and support vendor management and licensing activities

Remote, US

40

• Apply technical and functional subject matter expertise across the organization.
• Preferably demonstrate technical proficiency in ETL, SQL, C#, .NET.
• Undertake complex technical projects which usually impact multiple business units and involve decisions on complex or ambiguous application issues.
• Partner with teams across the organization to ensure the delivery of high-quality solutions to our business partners.
• Engage in and support vendor management and licensing activities

The Application Lead is responsible for managing a product or portfolio of products throughout its lifecycle. The individual will:

• Implement complex applications on one or more platforms, ensuring proper documentation is developed.
• Lead design discussions with IT staff and customers.
• Devise or modify processes and procedures to solve complex problems.
• Partner with leadership to define and maintain strategic product roadmap which aligns with business goals.
• Provide focus to ongoing management of application, ensuring all work being performed aligns with product roadmap.
• Provide quality assurance, including ensuring new/modified applications are ready for release.
• Manage relationship with software vendors and external service providers.
• Lead the research and evaluation of new technology, products, and tools to optimize functionality of applications.
• Establish and execute feedback mechanisms to ensure product meets expectations of business.

• Support complex operational activities.
• Analyze, compare, and evaluate various courses of action and make decisions within the scope of responsibilities.
• Work with leadership to curate and prioritize work activities for portfolio or product.
• Provide off hours support, as needed.
• Serve as point of escalation for complex issues.

• Provide technical and functional direction and mentoring to staff.
• Train, monitor, and guide less experienced staff.
• Provide input to management on team member performance reviews, hire decisions.
• Contribute to the professional development of the team.
• Demonstrate and deliver excellent customer service.
• Ensure continual improvement of and adherence to departmental standards by team members.

• Normal Office Environment
• On-Call

• Ability to travel to on and off-campus locations
• Ability to travel to on and off-site meetings

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

No specific certification/professional license is required for this position.

Relevant Experience (5 Years)

Not Applicable

A driver's license is not required for this position.

No additional education unless stated elsewhere in the job posting.

No additional certification/professional licenses unless stated elsewhere in the job posting.

No additional work experience unless stated elsewhere in the job posting.

Adaptability, Application Services, C#.NET, Communication, Customer Empathy, Customer Interactions,…