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Remote SaaS Support Specialist — Tech Troubleshooter
Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-09-05
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for:
Avenu Holdings Llc
Full Time, Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Neumo is seeking a Customer Support Specialist to serve as the first point of contact for technical and customer service issues related to Neumo Cloud Records and Search products. This remote, full-time role supports citizens and businesses using the platform and aids in troubleshooting and navigation of the online portal.
The ideal candidate will troubleshoot issues quickly, manage multiple tickets, and collaborate with engineering, QA, and product teams to deliver high customer satisfaction.
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