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Remote Client Care Analyst — Tech Support Fortune
Remote / Online - Candidates ideally in
Bountiful, Davis County, Utah, 84010, USA
Listed on 2026-09-05
Bountiful, Davis County, Utah, 84010, USA
Listing for:
Rainfocus
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Rain Focus, a leading software company, is seeking a Client Care Analyst to provide frontline technical assistance to customers. This remote role supports B2B clients across various events platforms, requiring proactive problem-solving and clear communication to ensure smooth issue resolution.
You will own cases from initial report to resolution, collaborate across teams, and contribute to knowledge base content while meeting SLA targets.
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