Sr Manager SAP Ariba Configuration & Business Analyst; Remote

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Join us and help shape the future of aerospace and defense.

RTX Corporate is seeking a highly motivated and experienced IT Business Analyst with expertise in SAP Ariba. This role will play a critical part in supporting and enhancing the SAP Ariba platform to meet business objectives. The ideal candidate will work closely with cross‑functional teams to determine business requirements, perform hands‑on configuration, provide integration support, and troubleshoot issues to ensure the efficient operation of the SAP Ariba ecosystem.

• Ability to travel periodically to support business needs (approximately 30%).
• Business Requirements Gathering Collaborate with business stakeholders to understand and document their procurement and supply chain processes. Translate business needs into functional and technical requirements for SAP Ariba solutions. Conduct gap analysis to identify areas for process improvement and system enhancements.
• SAP Ariba Configuration & Implementation Perform hands‑on configuration of SAP Ariba modules, including Procurement, Supplier Management, Contract Management, and Invoicing. Partner with functional and technical teams to implement new features, workflows, and integrations. Participate in system design, prototyping and testing to align with business goals.
• Integration Support Collaborate with IT teams to support integration of SAP Ariba with ERP systems such as SAP S/4
  
  HANA or other third‑party applications. Troubleshoot and resolve integration issues to ensure seamless data flow and process efficiency. Support middleware tools and APIs used in the integration landscape.
• Issue Resolution & Troubleshooting Investigate and resolve system issues, errors, and performance challenges promptly. Provide Level 2 and 3 support for SAP Ariba‑related incidents and escalations. Conduct root cause analysis and implement preventive measures to mitigate recurring issues.
• Stakeholder Collaboration Act as a liaison between business users, IT teams, and external vendors to ensure alignment of SAP Ariba solutions with business needs. Deliver training and documentation to end‑users and support teams as needed. Provide regular updates to stakeholders on project status and system performance.
• Continuous Improvement Stay updated on the latest SAP Ariba features, best practices, and industry trends. Recommend system enhancements and process optimizations to drive efficiency and cost savings. Participate in system upgrades, testing, and quality assurance activities.

Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience Experience as a Business Analyst or similar role with a focus on SAP Ariba including hands‑on experience with configuration, integration, and troubleshooting. Experience driving cross‑functional collaboration to met project milestones and objectivies Experience with SAP ERP systems (i.e. S4 HANA) and integration tools / methodologies (i.e. middleware, APIs)

We Prefer Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast‑paced, dynamic environment. Experience with Agile methodologies and project management tools. SAP Ariba certifications.

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages…