Remote Help Desk Specialist — CBP IT Support
Remote / Online - Candidates ideally in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-09-05
Ashburn, Loudoun County, Virginia, 22011, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Chenega MIOS, part of Chronos Operations, LLC, seeks a Help Desk Specialist to support CBP Technology Service Desk operations from Ashburn, VA (Remote). The role provides 24x7 incident response, first-level IT troubleshooting, and customer service for CBP employees and contractors, including VPN and ACE-related inquiries.
The ideal candidate has 1+ year in IT help desk, US citizenship, and a willingness to rotate shifts; preferred candidates hold a Bachelor’s or IT certs and may be bilingual.
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