Division Systems Admin; Internal

Overview

At Trutech
, technology plays a vital role in keeping our teams connected, productive, and equipped to serve our customers. We're looking for a proactive and customer-focused Division Systems Administrator who enjoys solving problems, improving processes, and helping others succeed. In this role, you'll partner with field teams, office staff, Rollins IT, and vendors to support the technology and systems our business relies on every day.

If you're passionate about troubleshooting, building relationships, and making a meaningful impact behind the scenes, we'd love to have you on our team.

The Division Systems Administrator
is responsible for providing technical support for hardware, software, and business applications across the Wildlife Brands. This position serves as a key liaison between Brand Operations, Rollins IT, and third-party vendors to ensure technology solutions are implemented, maintained, and supported effectively. The ideal candidate is a strong communicator, a creative problem solver, and someone who thrives in a collaborative, fast-paced environment while delivering exceptional support to both field and office teams.

• Competitive compensation package with upward earnings potential ($50,000-$60,000/Annually!)
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match,employee stock purchase plan
• Paid vacation, holidays, andsick time
• Employee discounts, tuition reimbursement, dependent scholarship awards

• Learn the culture of the Brand(s) you support. Work to fit in with the culture and the people. Develop relationships needed to be a successful partner and be familiar with hierarchy within the Brands(s), Rollins, and support Vendors to communicate effectively.
• Be a good business partner. Learn the business. Develop relationships with the various business areas within the Brand(s) you support, meet with them regularly to identify and deliver on projects that support and grow the business.
• Be an advocate for the Brand(s) you support working with other Rollins Brands and the Rollins Home Office to ensure the Brand gets the support they need.
• Know company policies and procedures as it pertains to supporting the Brand(s) to ensure that requests follow approved guidelines.
• Provide technical support in the implementation and maintenance of all systems and applications for which the Brand is responsible for and meeting all commitments with quality, on time, on budget and within SOX audit requirements. This includes providing knowledge articles, links, screenshots, recordings, and video conferencing to ensure that support is sufficient to complete requests.
• Provide project management support for IT projects by communicating status of initiatives and issues to Wildlife Brands Technology Manger and other executives in the Brand(s) you support as needed, keeping stakeholders well informed of progress and challenges.

• Honesty/integrity:
  Does not cut corners. Earning trust and maintaining confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
• Organization and planning:
  Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
• Proactive:
  Acts without being told what to do. Brings new ideas to the company.
• Teamwork:
  Reaches out to peers and cooperates with Management and Business users to establish an overall collaborative working relationship.
• Communication:
  Excellent written and verbal communication skills required.
• Intelligence:
  Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Enthusiasm:
  Exhibits a passion and excitement over work. Has a can-do attitude.
• Attention to detail:
  Does not let important details slip through the cracks or derail a project.
• Calm under Pressure:
  Maintains stable performance when under heavy pressure or stress.
• Persistence:
  Demonstrates tenacity and willingness to go the distance to get something done.
• Work Ethic:
  Possesses a strong willingness to work hard and sometimes long…