Senior Program Manager - Data & Reporting

Reports To: MIS Manager

The Cambridge Housing Authority ("CHA"), a leader in developing and maintaining affordable housing communities, is seeking a qualified and highly motivated candidate. By focusing on policy innovation and family economic opportunities, the CHA is committed to developing and managing safe, high quality, affordable housing for low‑income individuals and families. CHA provides long‑term rental housing and rental assistance to more than 5,500 individuals and families through its Public Housing and Housing Choice Voucher (HCV) Programs.

CHA has been awarded accreditation by the Affordable Housing Accreditation Board (AHAB) and was the seventh affordable housing provider in the nation to receive this prestigious accreditation.

CHA offers competitive compensation commensurate with experience. Our generous benefits package includes health and dental insurance, paid time off, paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more! CHA employees enjoy flexible work schedules including a hybrid work environment consisting of a combination of on‑site and work from home days.

CHA is seeking a highly capable Senior Program Manager – Data & Reporting to play a meaningful part in its data journey. This includes participating in strategy planning and adoption, as well as hands‑on technical work. If you love data and like the idea of building a platform from the ground up, we would love to hear from you!

This role is focused on three key initiatives:

• Aide in developing and implementing the agency’s data strategy
• Review and implement the agency’s data platform
• Review and implement organizational‑wide Power BI dashboarding

Play a pivotal role in defining and evolving the organization’s data strategy, ensuring alignment with business goals and fostering a data‑informed culture across departments.

Create a data platform, backed by a fit‑for‑purpose data warehouse, that will provide staff with the means to create and consume reporting and dashboards in a reliable, accurate, and standardized way. The Senior Program Manager is a key player in driving and achieving this goal, with the aim of establishing a data‑informed agency.

The implementation and maintenance of organizational‑wide dashboarding is a key objective for this role. Achieving this goal will require working closely with department heads to gather reporting needs and then translating those needs into standardized dashboards.

While this may appear to be a standard requirement for any role, strong interpersonal, influencing, and documentation skills, along with the ability to articulate at all organizational levels, are essential for success.

• Collaborate to understand reporting needs

  Act as a consultative partner to senior leaders and department heads to gather reporting requirements and translate them into industry standard and user‑friendly dashboards.

  Manage the end‑to‑end rollout of the data and reporting plan, including timeline, progress tracking, and milestone reporting to leadership, by department.

• Design and implement a “fit‑for‑purpose” data warehouse

  Lead the design, data modeling, and implementation of a fit‑for‑purpose data warehouse that supports CHA’s desire for accurate, real‑time reporting and long‑term strategic insights.

• Liaise with external vendors for reporting and data development

  Where necessary, utilize third‑party vendors to access, validate, and integrate external data sources, ensuring complete and accurate reporting as required.

• Establish and maintain documentation standards

  Create and maintain comprehensive documentation of data processes, methodologies, and logic to ensure transparency, consistency, and continuity across reporting practices.

• Advanced skills in Power BI – ability to deploy best practice dashboards, strong technical understanding of DAX, ability to work with disparate data sources, ability to consult other users on the proper use of Power BI.
• Advanced skills in SQL – writing complex queries as needed for…