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Remote Technical Support Specialist II
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-05
Northern, Floyd County, Kentucky, USA
Listing for:
Vitu
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Vitu is seeking a Technical Customer Care Specialist II to provide expert technical support for our V2
Gov platform in a remote capacity. You will guide customers through product capabilities, document inquiries, and collaborate with product and service teams to address issues.
Responsibilities include handling escalated technical requests, troubleshooting hardware and software problems, and ensuring high levels of customer satisfaction through clear communication and timely follow-up.
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