Enterprise Infrastructure Manager, Senior

CO - Lakewood (80215)

Strongsville Technology Center (OH537)

The Biltmore (AZ050)

Home Location-NJ (NJH
01)

Firstside Center Bldg (PA373)

Dallas Innovation Center - Luna Rd (TX270)

Full time

R234404

** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Enterprise Infrastructure Manager, Senior  within PNC's Data Center Services organization, you will be based in one of our Technology Hub locations (Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Denver, CO, Dallas, TX or Phoenix, AZ).

Needed skills/experience:

Required:

1. Data Center Core Infrastructure operations - facilities, compute, storage, network

2. Transformation leadership - modernizing data center and capacity management

Recommended:

3. Familiarity with Infrastructure as Code - automation and platform engineering

4. Cloud & Hybrid experience - modern app hosting, containers

The Director of Data Center is responsible for the strategic leadership, operational excellence, and transformation of enterprise infrastructure services across compute, storage, network, cloud, and data center operations. This role leads the evolution from traditional, manually operated infrastructure to a modern, automated, software-defined platform that delivers scalable, secure, and reliable services to the business.

The ideal candidate combines deep infrastructure expertise with strong transformation leadership and a proven ability to build high-performing engineering organizations

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Delivers products/services in alignment with business needs and objectives. Responsible for multiple teams or departments within the Enterprise Infrastructure function.

+ Leads infrastructure planning, development strategies/initiatives and product lifecycle/service orientation; determines current and future enterprise infrastructure needs. Oversees portfolio/program/project management responsibilities. Directs financial management and risk management capabilities.

+ Leads stable and secure environment, incident management, product health/patching, and the asset management lifecycle. Communicates with vendors, suppliers and executive management to ensure availability of infrastructure technologies and support.

+ Designs best practices for technology architecture and management.

+ Directs, motivates, develops and oversees the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+  
** Customer Focused**  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+  
** Managing Risk**  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+  
** Include Intentionally**  - Cultivates diverse teams and inclusive workplaces to expand thinking.

+  
** Live the Values**  - Role models our values with transparency and courage.

+  
** Enable Change**  - Takes action to drive change and innovation that will transform our business.

+  
** Achieve Results**  - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+  
** Develop the Best**  - Raises the bar with every talent decision and guides the achievement of all employees and customers.

** Qualifications*
* Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

** Preferred Skills*
* Information Security, IT Architecture, Network Administration, Network Support, Software Testing, System Administration

** Competencies*
* Hardware Infrastructure, Information Security Technologies, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management (ITSM), IT Standards, Procedures & Policies, IT Systems Management, System and Technology Integration

** Work Experience*
* Roles at this level typically require a university /…