Remote) Quality Assurance Analyst

in Hance, a division of Harris; is seeking a Quality Assurance Analyst who will bring seasoned quality assurance expertise to enhance the capabilities of our Research & Development team. With a minimum of three years in the QA field, the ideal candidate will be proficient at planning, executing, and interpreting test plan. Experience in scripting automated tests for both web and desktop applications is crucial, along with a robust understanding of tools like Test Complete, ReadyAPI, and programming languages such as C# and SQL.

Looking ahead, we anticipate that you will lead the charge in integrating innovative tools and methodologies to elevate inHANCE's QA practices. If you're ready to take on this challenge and leave your mark on our technological excellence, we invite you to join our journey.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 5%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in EST or CST timezone.

Salary: 65K - 75K

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

• Design testing plans and strategies for UI, API, load, performance, integration, and regression testing for our different products - web and client/server
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
• Analyze, recommend, and configure tools to be used for quality assurance
• Writing and maintaining automated test suites for front-end and back-end components using Test Complete and ReadyAPI
• Installing and configuring test environments
• Develop and maintain existing scripts to refresh testing environments
• Collect metrics to measure the quality of our products over time
• Collaborate with the development team and the rest of QA team to improve software quality
• Compile

• Thorough understanding of the Software Development Life Cycle and QA
• 3+ years of experience in software development QA
• Experience working with MS SQL
• Ability to communicate technical concepts to non-technical audiences: create release notes, slides/documents to assist sales and marketing
• Experience with test case generation for both manual and automated testing
• Experience building automated test cases using Test Complete and SQL
• Experience with bug-tracking systems such as Jira or Dev Ops
• Accountability, respect, integrity, and discipline are core values. Able to meet responsibilities without constant supervision
• Ability to work independently but also work well as a team player and constantly communicate with your team to ensure department goals are achieved
• Interest in continuously improving team practices and processes

• Knowledge of Utility CIS.
• Experience with Github repository strategies.
• Ability to lead, delegate and coordinate QA activities to service multiple development teams.
• Ability to read C#/SQL code and assist developers in identifying root cause code sections.
• Experience with Application Lifecycle Management (ALM).
• Experience with build automation and packaging.
• Knowledge of test automation best practices.

• 3 weeks’ vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!