IT Support Specialist , windows, MAC, ITSM remote

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA

Listing for: Prointegrate World It Consulting

Remote/Work from Home position
Listed on 2026-09-06

Job specializations:

IT/Tech
IT Support

Salary/Wage Range or Industry Benchmark: 30 - 55 USD Hourly USD 30.00 55.00 HOUR

Position: IT Support Specialist , windows, MAC, ITSM 30-55 USD /hour remote

Role

Title:

IT Support Specialist

Role Type:
Contractor

Location:

Remote

Scope of Work

Diagnose and resolve common hardware and software issues across Windows, Mac, and Linux environments, focusing on real-world troubleshooting scenarios.

Document incident details, troubleshooting steps, and resolutions with clarity and precision using ticket management systems (ITSM).

Preferred Qualifications

Minimum of 3 years experience providing Tier 2/3 IT support in diverse operating system and network environments.

Deep familiarity with troubleshooting hardware, software, and networking issues, including root cause analysis.

Proficiency in documenting technical incidents and resolutions using ITSM or similar ticketing platforms.

Before applying for this role, as this is AI mode interview you can refer and prepare for a interview using below link

Interview Prep link: (Use the "Apply for this Job" box below)..micro
1.ai/interview-prep

You can apply for the actual job using below link (Make sure to keep your cv ready and Linkedin )

.micro
1.ai/post/ec723f21-3803-4c59-8462-1cdef
6916291?referral

Code=dee
54f31-3aa4-4464-a2ce84&=referral&=share&=

Preferred candidate profile

#J-18808-Ljbffr

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