Technical Manager

Technical Manager

This position is not eligible for employer sponsorship.

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This position is local to our corporate campus located in Phoenix, AZ and is ineligible for fully remote work.

Position Overview

Under the direction of the Manager, HR Process Improvement, the Technical Manager is responsible for designing, developing, implementing, and supporting technology solutions that improve HR operations and reduce manual effort. This role serves as a technical resource and consultant to HR business partners, project teams, and stakeholders by identifying automation opportunities, developing scalable solutions, and supporting system integrations and reporting capabilities.

This position focuses on solution development, automation, reporting, and process improvement.

Key Responsibilities

• Partner with HR business units and stakeholders to identify process inefficiencies, manual tasks, and opportunities for automation.
• Evaluate business needs and recommend technology solutions that improve efficiency, accuracy, and user experience.
• Analyze existing processes and develop recommendations for continuous improvement.
• Collaborate with Project Managers, business partners, and technical teams to support successful implementation of technology solutions.
• Design, develop, test, implement, and maintain automation solutions using Python and related technologies.
• Develop and support user-friendly tools, dashboards, and graphical interfaces that streamline business processes.
• Troubleshoot, enhance, and optimize existing automation solutions and applications.
• Customize and integrate systems (e.g., Workday, HRIS, Azure tools) to improve efficiency.
• Analyze and resolve data, reporting, and integration issues.
• Design and develop reports, metrics, and data solutions that provide meaningful business insights.
• Support testing, validation, and deployment of solutions.
• Support ongoing system maintenance and enhancement efforts.
• Maintain clear documentation for solutions, processes, and technical designs.
• Ensure solutions comply with organizational standards, security requirements, data privacy practices, and regulatory guidelines.
• Maintain confidentiality of employee, payroll, benefits, and other sensitive HR information.

Required Qualifications

Education:

Bachelor's degree in Computer Science, Information Systems, or related field.

Experience

• Minimum of 1-2 years of experience in application development, preferably within the HR domain.
• Experience with cloud-based HR solutions.
• Experience with Microsoft Power Apps and Power Automate.
• Experience with data analysis, troubleshooting, and process improvement initiatives.
• Certification in relevant programming languages or HR systems.

Required Skills

• Strong proficiency in programming languages such as Python (preferred), Java, C#, or others relevant to the organization's tech stack.
• Experience with Workday or other HRIS systems.
• Knowledge of database management systems (e.g., SQL Server, MySQL, Oracle).
• Understanding of HR processes and best practices.
• Familiarity with Azure Dev Ops or similar work tracking and change management tools.
• Proficiency with HTML

Core Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to explain technical concepts to non-technical audiences.
• Ability to prioritize multiple assignments and work independently.
• Strong attention to detail and commitment to quality.

Confidentiality

This position regularly works with confidential employee information, including compensation, payroll, benefits, personnel records, and system data. Strict adherence to company confidentiality…