Technology Solutions Consultant

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO;
Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

This role is the direct connection between the technology strategy set at the network level and the day-to-day reality of an individual agency team. You'll work with agencies to understand the business problems they're actually facing, recommend the right technology or AI-driven solution for that specific problem, and make sure people actually know how to use it — through training, hands-on support, and ongoing enablement.

This is not a one-size-fits-all rollout job; it's about meeting each agency where they are.

• Partner with agency teams to identify recurring problems, bottlenecks, or inefficiencies in how they work
• Recommend and help implement the right technology or AI-driven solution for each problem, rather than pushing a single standard tool everywhere it doesn't fit
• Design and deliver training and enablement sessions so teams can use new tools confidently, not just once but on an ongoing basis
• Provide continued hands-on support after a tool launches - office hours, troubleshooting, refreshers - so adoption doesn't fade after the initial rollout
• Document what's working at one agency and help share it with others, so good solutions don't stay stuck in a single team
• Flag patterns and bigger platform needs back to the Director of Technology & Enablement

This role is built to grow. A Technology Solutions Consultant who's built strong relationships across several agencies and is handling more complex, ambiguous problems independently moves to Senior Consultant. From there, a Principal Consultant takes on the most complex cross-agency initiatives, mentors newer consultants, and often becomes the natural next candidate for a future Director-level opening as the team expands.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Comfort working hands-on with a range of technology and AI tools - this role doesn't require deep engineering skills, but does require genuine curiosity and fluency
• Strong training and facilitation skills; able to explain a new tool clearly to a non-technical audience
• Some business analysis instinct - able to take a vague complaint ("this is taking forever") and turn it into a workable solution
• Agency, marketing services, or client-services experience is a strong plus
• Patience and people skills - this role succeeds through relationships and repetition, not through a single big launch

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency's closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

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