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Remote & Onsite IT Support Specialist
Remote / Online - Candidates ideally in
Iron Mountain, Dickinson County, Michigan, 49801, USA
Listed on 2026-09-07
Iron Mountain, Dickinson County, Michigan, 49801, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Guide Star’s IT Support Technician role supports customers by managing device setup, software rollout, and troubleshooting hardware to ensure security standards are met. You will handle remote and on-site helpdesk tasks, document procedures, and participate in SCRUM for project-based work.
The position emphasizes customer service, cross-functional collaboration, and ongoing education to maintain high satisfaction and strong cybersecurity support for client devices.
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