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EV Technical Support Specialist — Customer Care
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-08
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
Lucid Motors
Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Lucid Motors is seeking an Automotive EV Technical Support Specialist to assist customers with hardware and software issues for Lucid vehicles. The role requires a customer-first mindset, strong communication, and technical aptitude. Hybrid schedule with potential home‑office Fridays/Saturdays and weekend shifts.
Training spans three weeks. Responsibilities include handling cases via phone, email, SMS, and chat; updating tech tips; evaluating troubleshooting processes; and maintaining data
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