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Tech Support Center Lead — Remote ITSM & ServiceNow
Remote / Online - Candidates ideally in
Georgetown, Scott County, Kentucky, 40324, USA
Listed on 2026-09-08
Georgetown, Scott County, Kentucky, 40324, USA
Listing for:
Jobtailor
Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Jobtailor is seeking an experienced IT Support Specialist to provide high-volume Service Desk support for technology products and services. You will handle phone-based, remote, and on-site support, document incidents in Service Now, and act as escalation for complex issues.
The role requires strong communication, IT fundamentals, and the ability to work with minimal supervision in a remote setup; you will coach junior analysts and contribute to knowledge base improvements.
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