Senior CPQ Manager; Remote

Data Bank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. Data Bank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance, and allow them to focus on their core business objectives.

Data Bank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

Data Bank is proud to be an Equal Opportunity Employer. Our work culture at Data Bank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Data Bank is implementing Deal Hub as its enterprise CPQ (Configure, Price, Quote) platform and we are looking for a Senior CPQ Manager to own it fully and permanently. This is a platform-ownership role, not a project. The ideal candidate has managed a live CPQ for years: absorbing new products, handling Finance and Sales escalations, managing the enhancement backlog, and keeping the platform healthy as the business evolves.

Data center or infrastructure experience is a meaningful differentiator.

You will configure Data Bank's CPQ within Deal Hub, building product catalogs, pricing rules, approval workflows, and quote templates based on designs already completed by the project team. You own the platform from implementation through go-live and beyond.

This is a fully remote role reporting to the Senior Director of PMO and sitting within the Technology organization.

• Build out Data Bank's product catalog, pricing rules, approval workflows, and quote templates within Deal Hub, driving CPQ configuration from current state through go-live. You are the primary owner of the CPQ configuration and are accountable for its accuracy and readiness at go-live.
• Own the Deal Hub platform post-launch: manage the product roadmap, drive continuous improvement, and serve as the primary system administrator and subject matter expert.
• Configure product catalogs, bundles, and option constraints; implement complex pricing logic including location-based rules, volume tiers, configuration-dependent pricing, discount schedules, and approval workflows.
• Design guided selling playbooks that help Sales build accurate, compliant quotes; manage the post-launch enhancement backlog by triaging requests, prioritizing against business impact, and communicating decisions to stakeholders.
• Own catalog governance: maintain naming conventions, taxonomy standards, and product retirement processes as Data Bank's service portfolio evolves.
• Serve as Data Bank's primary Deal Hub contact: track bugs through resolution, manage feature requests, evaluate Professional Services deliverables through structured UAT, and elevate vendor issues when needed.
• Own the evaluation and rollout of new Deal Hub capabilities, including updates to product catalog structure, pricing rules, and workflows; lead training to drive adoption.
• Own all CPQ documentation: technical configuration specs and end-user guides comprehensive enough that a successor could inherit the platform without relying on tribal knowledge.
• Define and monitor CPQ platform health metrics; build and maintain reporting that gives stakeholders clear, ongoing visibility into system performance, data quality, and quote activity.

• Develop working knowledge of the integration architecture between Deal Hub and Data Bank's CRM, billing, and ERP systems; partner with the integration owner to diagnose issues at the integration layer.
• Ensure data integrity and workflow continuity across the full Quote-to-Cash (QTC) cycle, from opportunity creation through order fulfillment and revenue recognition.
• Develop and maintain reporting and analytics on CPQ performance, pipeline velocity, and pricing effectiveness using Sigma Computing.

• Serve as the bridge between Sales, Sales Operations, Sales Engineering, Billing, Finance, Product, and Service Delivery translating business needs…