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Remote Federal Support Engineer
Remote / Online - Candidates ideally in
Florida City, Miami-Dade County, Florida, 33003, USA
Listed on 2026-09-09
Florida City, Miami-Dade County, Florida, 33003, USA
Listing for:
SolarWinds
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Solar Winds seeks a Technical Support Engineer for its US Federal Premium Support team. This fully remote role serves Federal US-Based customers, requiring careful listening, empathy, and goal-oriented problem solving to exceed expectations.
The candidate will handle diverse incidents, document issues, and collaborate with advanced teams while maintaining SCP certifications and customer trust in a fast-paced environment.
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