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Smart Maintenance Support Specialist ; Remote
Remote / Online - Candidates ideally in
Santa Barbara, Santa Barbara County, California, 93190, USA
Listed on 2026-09-09
Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for:
AppFolio, Inc
Full Time, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
App Folio is seeking a Product Support Specialist I – Smart Maintenance to join our 24/7/365 contact center. You will handle escalated maintenance work orders, clarify complex requests with residents, and coordinate with vendors to ensure timely, accurate service and a great experience for property managers, residents and owners.
This remote, full-time role requires strong written and verbal communication, a service mindset, and the ability to stay calm under pressure.
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