Remote Manager, Technical Support Engineering
Remote / Online - Candidates ideally in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-09-09
Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for:
Tines
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
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IT/Tech
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Management
Job Description & How to Apply Below
Tines is hiring a Manager, Technical Support Engineering to lead a team delivering enterprise-grade support for an AI-powered workflow platform. You will guide engineers, drive service improvements, and partner with Success, Product, and Engineering to resolve complex issues.
Based in the US and remote, you will own hiring, onboarding, and executive-level collaboration while building scalable support processes and metrics to measure impact.
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