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Remote Technical Support Engineer, Salesforce & Cloud
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-09
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
GRAX
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
GRAX is seeking a Technical Support Engineer to independently manage customer cases from inquiry to resolution. This remote role collaborates with Support and Engineering, contributing to documentation and best practices while assisting customers via email and screenshare.
Ideal candidates have 3+ years in customer-facing tech support, Salesforce experience, and strong AWS/Data Dog skills, with clear written and verbal communication in English.
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