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Remote IT Help Desk Technician
Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-09-09
Topeka, Shawnee County, Kansas, 66652, USA
Listing for:
Premier Inn Hotels LLC (UAE)
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
OTSI is seeking a capable IT Help Desk professional in Topeka, Kansas to provide incident and service request support for staff, contractors, and interns. You will diagnose issues with Windows workstations, Microsoft 365, Citrix, and network access, delivering professional customer service and timely resolutions.
Responsibilities include onboarding, password resets, MFA, and accurate incident documentation in Service Now, with a rotating after-hours on-call schedule.
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