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AI-Driven Remote Support Engineer & Systems Builder
Remote / Online - Candidates ideally in
Waco, McLennan County, Texas, 76796, USA
Listed on 2026-09-09
Waco, McLennan County, Texas, 76796, USA
Listing for:
AxisCare
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Axis Care is seeking a remote Support Engineer to protect Engineering capacity and empower the Support team. You will embed with Support, diagnose tough issues, and hand off clean, well-scoped tickets to Product and Engineering for fast fixes.
You’ll build runbooks, scripts, dashboards, and escalation workflows to prevent repeat problems and improve efficiency. Strong AI tooling and observability skills are essential.
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