Service Desk Engineer: Remote IT Support & Troubleshooting
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-09-09
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
Thrive
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Thrive is seeking an IT Help Desk specialist to deliver first-contact support for clients, handling tickets, diagnosing issues, and coordinating with engineers. The role emphasizes clear communication with end-users across varied environments and requires a strong technical foundation and customer-service focus.
You will work with Windows, macOS, M365, AD/Entra, and networking basics, with opportunities to grow across Thrive’s technology stack in a dynamic, fast-paced environment.
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