Remote Support Specialist – Tech & Customer Care
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-09
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Patterson Technology Center
Full Time, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Patterson Technology Center is hiring a Support Specialist - Tier I. This full-time remote role supports customers with software, services, peripherals, and equipment, handling inquiries via phone and remote access.
You will document interactions in CRM, escalate when needed, and strive to meet performance metrics while growing technical skills. Ideal candidates have strong communication, time management, and data-handling abilities, with 1–2 years in related support roles and comfort with
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