Lead Remote Grid Ops & NOC Incident Response
Remote / Online - Candidates ideally in
Freeport, Nassau County, New York, 11520, USA
Listed on 2026-09-09
Freeport, Nassau County, New York, 11520, USA
Listing for:
Jobtailor
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jobtailor in New York seeks a Daytime Desk Operator to lead 7x24 fleet monitoring and incident response, coordinating with NOC vendors and utility operators. You will stand up the daytime desk, triage incidents, and ensure seamless handoffs to OEMs and internal teams.
You will develop and enforce alarm philosophies, dashboards, and performance reports while guiding a small team and improving SLA adherence with vendors. This role emphasizes leadership, collaboration, and data-driven operations.
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