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Tier 1 Help Desk Technician - IT Support; Remote
Remote / Online - Candidates ideally in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-09-09
Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for:
Executive 1 Holding Company
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Executive 1 Holding Company is seeking a Tier 1 Help Desk Technician to support the FDA White Oak site in Silver Spring, MD. The role involves diagnosing and resolving routine hardware and software issues for a vast user base, with tickets managed through Service Now.
The position requires strong communication, teamwork, and the ability to obtain a Public Trust clearance. Some remote work may be approved post-training; shift work including evenings or weekends is possible.
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