CX Platforms & Analytics Analyst; Remote
Remote / Online - Candidates ideally in
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listed on 2026-09-09
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for:
Wind River Environmental
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Business Intelligence, Business Systems & Technology Analysis
Job Description & How to Apply Below
Wind River Environmental LLC is seeking a Customer Experience Business Systems Analyst to partner with CX leaders, IT, and finance to improve KPI reporting and optimize CX platforms. You will translate business needs into system requirements, support workforce forecasts, schedules, and headcount planning while administering CX tools and dashboards. The role blends data analysis, platform governance, and cross-functional collaboration to drive service and productivity.
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