Principal CSM: Strategy, Playbooks & Growth; Remote
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-09-10
New York, New York County, New York, 10261, USA
Listing for:
Postscript
Remote/Work from Home
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Location: New York
Postscript, the AI messaging platform trusted by 20,000+ Shopify brands, is hiring a Principal CSM. This fully remote US/Canada role focuses on strategic customer success, enablement, and program development for a new product line.
You will own relationships, drive adoption, and shape the customer journey across your book of business. You will build playbooks, enablement assets, and collaborate with Product to influence roadmap.
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