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Empathetic IT Support Specialist - Remote & On-Call Expert
Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-09-10
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for:
Portlandchristian
Per diem, Remote/Work from Home
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Thrive is seeking a Help Desk Technician to join our support team in Louisville, KY. You will provide prompt technical assistance via phone, email, and remote sessions, troubleshoot hardware/software, and help with pre-installation tasks to ensure smooth field deployments.
You will participate in an on-call rotation, document interactions, contribute to product testing, and collaborate with teammates to improve customer experience and quality. Familiarity with POS systems is a plus.
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