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Remote AI-Driven Product Support Specialist
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-10
Austin, Travis County, Texas, 78716, USA
Listing for:
Fyxer Limited
Remote/Work from Home
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Fyxer Limited is hiring a customer support specialist to own the front line across chat, email and video, resolving issues end-to-end with minimal hand-holding.
You will diagnose complex technical issues, escalate when needed, and turn recurring problems into knowledge base content and process improvements. This role emphasizes cross-functional teamwork and proactive problem solving.
This fully remote position starts with Austin-based considerations; you must live in Austin to be considered.
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