Epic Applications Analyst III at Stellent IT LLC Remote

Overview

Remote - but required to come on site once a month for meetings. Full time - GC or USC (W2). Location - Orlando, Florida.

Position Title:

Epic Applications Analyst III. Position of Report:
Manager. Department:
Epic. Division:
Corporate Services.

Position summary:

The Epic Applications Analyst III provides advanced support in the design, implementation, optimization, and support of the Epic Electronic Medical Record (EHR) system across the Integrated Delivery Network (IDN). The role serves as a project leader, collaborating with clinical, operational, and technical teams to ensure Epic systems are aligned with business needs and regulatory standards. The analyst drives performance improvement through data reporting, advanced configuration, and proactive system enhancements, ensuring reliable, secure, and user-friendly application functionality.

• Lead implementation projects for the EHR and system optimization efforts to improve overall efficiency and end-user experience.
• Conduct complex system configurations and provide advanced troubleshooting to ensure system stability, performance, and usability of Epic applications by end-users.
• Deliver end-user training and create comprehensive documentation to ensure proper system usability and knowledge sharing across teams.
• Develop and manage dashboards, reports, and data extraction to stay aligned with organizational and clinical reporting requirements.
• Partner with cross-functional teams to manage major EHR upgrades, requests for enhancements, testing cycles, and change management initiatives to drive performance improvement.
• Provide oversight to ensure compliance with applicable healthcare regulations such as HIPAA, The Joint Commission (TJC), and company policies and procedures.
• Serve as an escalation point for junior analysts and subject-matter expert for complex issues and incidents in Epic, while guiding and resolving issues within the applications team.
• Provide insights and recommendations to Epic Applications leadership regarding strategies, performance metrics, and long-term system sustainability and improvement opportunities.

• Education
  :
  Bachelor’s degree in Information Technology, Healthcare or Business Administration, or relevant field.
• Work Experience
  :
  Four (4) years of experience with an EHR, including system configuration and support.
• L icensure
  :
  None
• Certification
  :
  Accreditation(s) in required multiple specialties prior to start date and maintained.
• Work Experience In Lieu of Education
  :
  Six (6) years of experience with an EHR, including system configuration and support.
• Skills/Knowledge/Abilities
  :
  Proficient in Microsoft Office Outlook, Word, Excel, PowerPoint. Ability to manage small projects, lead, and mentor others. Advanced knowledge of Epic modules. Excellent communication and problem-solving skills. Advanced skills in project management. Familiarity with Healthcare IT regulations.

• Education
  :
  Bachelor’s degree in Information Technology, Healthcare or Business Administration, or relevant field.
• Work Experience
  :
  Six (6) years of experience with Epic EHR, including system configuration and support.
• Certification
  :
  Project Management Professional (PMP);
  Certified Scrum Master (CSM);
  Certified Health Technology Specialist (CHTS).

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• Exposure to varied internal environments with varying temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.