Business Systems Administrator – Development & Delivery; Remote

Business Systems Administrator – Development & Delivery (Remote, USA)

Article by:
New Edge Capital Group

August 11, 2026

NECG is a rapidly scaling wealth management firm operating across four business units — NECG, New Edge Wealth, New Edge Advisors, and New Edge Securities. Our small Development & Delivery team builds the technology behind that growth, at a pace where what you contribute is visible, consequential, and shipped fast.

We’re hiring a Business Systems Administrator to centralize support and governance for NECG’s third‑party application ecosystem — tools like Docu Sign, Conga, Orion, SharePoint, Share File, and Office 365. You’ll coordinate closely with our Salesforce Administrator team wherever these systems touch Salesforce, but this seat owns everything outside the CRM: the applications that keep the business running day to day across four business units.

User Management

• Act as the main point of contact for third‑party application users within your assigned business unit, ensuring user needs are met effectively
• Manage user setup, profiles, roles, permissions, and security settings to ensure appropriate access and data visibility
• Provide ongoing user support, troubleshoot issues, answer questions, and elevate complex problems as needed
• Develop and deliver training programs that drive third‑party application adoption and support user onboarding
• Actively promote adoption by understanding user challenges and delivering training and solutions that improve satisfaction and productivity
• Capture user feedback and advocate for changes and enhancements that improve the overall user experience

Application Management

• Own administration of the third‑party application portfolio — including e‑signature (Docu Sign), contract automation (Conga), portfolio management (Orion), and document management (SharePoint, Share File)
• Troubleshoot integration issues across that portfolio, including touchpoints with Salesforce, and coordinate with the Salesforce Administrator team to keep both sides working smoothly
• Evaluate, recommend, and onboard new third‑party applications in partnership with business stakeholders and the delivery team
• Maintain documentation of all third‑party integrations

Security

• Implement and maintain robust security settings aligned with business unit requirements
• Ensure applications adhere to industry‑standard security and compliance requirements
• Monitor system health, usage, and performance, proactively identifying issues before they impact business operations
• Develop best practices for data protection across the application ecosystem

Data Management

• Maintain high‑quality data through regular audits, validation, deduplication, and cleansing
• Use data management tools to handle data imports, updates, and exports as business unit needs require
• Ensure data quality, accuracy, and integrity to support business processes

Product Management & Development Support

• Work closely with internal teams to gather business requirements and configure third‑party applications to support those needs — coordinating with the Salesforce Administrator team wherever Salesforce is part of the workflow
• Serve as the business unit‑s voice to the delivery team, ensuring enhancements and new features align with business needs
• Collaborate with the delivery team to evaluate and recommend third‑party solutions that address business gaps or improve operational efficiency

Analytics

• Develop and maintain reports, dashboards, and analytical tools that provide insight into key business metrics
• Ensure data accuracy and relevance for reporting, enabling informed decision‑making for business stakeholders
• Identify opportunities to consolidate or improve reporting across platforms for a unified view of business…