Salesforce Field Service Management Administrator - REMOTE Remote
Remote / Online - Candidates ideally in
St. Petersburg, Saint Petersburg, Pinellas County, Florida, 33701, USA
Listed on 2026-09-12
St. Petersburg, Saint Petersburg, Pinellas County, Florida, 33701, USA
Listing for:
Tanu Infotech Inc
Remote/Work from Home
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Systems Administrator, CRM Systems & Management, IT Business Analyst
Job Description & How to Apply Below
Salesforce Field Service Management Administrator - REMOTE job at Tanu Infotech Inc. Remote.
Role:
Salesforce Field Service Management Administrator
Location:
Remote
Domain:
Aerospace, Utility and Energy, Telecom, Automotive
- Administer, configure, and maintain Salesforce Field Service Management (FSL/FSM) environments.
- Customize service workflows, service territories, work types, scheduling policies, and appointment booking.
- Collaborate with business stakeholders to gather requirements and translate them into effective Salesforce solutions.
- Monitor platform performance, resolve issues, and ensure data quality and system reliability.
- Manage user roles, profiles, permission sets, and security settings.
- Implement automation using flows, process builder, and other Salesforce automation tools.
- Support release management, testing, and deployment of enhancements.
- Generate reports and dashboards to provide operational and analytical insights.
- Work closely with field technicians, operations teams, and IT stakeholders to optimize field service processes.
- Ensure best practices are followed around configuration, customization, and data governance.
Skills & Qualifications
- Hands‑on experience with Salesforce Field Service (FSL/FSM).
- Strong understanding of Utilities domain processes such as outage management, asset management, and field operations.
- Proficiency in Salesforce configuration including flows, object customization, page layouts, and validation rules.
- Experience in scheduling optimization, workforce management, and mobile field service operations.
- Knowledge of Salesforce security, sharing model, and data management.
- Salesforce Administrator certification (ADM‑201) required.
- Salesforce Field Service Consultant certification.
- Experience with Salesforce Lightning components and mobile app configuration.
- Knowledge of integrations using APIs, middleware, or integration tools.
- Experience working in Agile environments.
- Familiarity with asset-heavy industries such as Utilities, Energy, or Telecom.
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