Senior Delivery Manager; Remote

Senior Delivery Manager

We are currently hiring a Senior Delivery Manager to help grow our company and ensure our mission is achieved!

This role is a work-from-home position and can be performed remotely anywhere in the continental US or in one of our corporate locations in Utah, Arizona or Colorado.

• Delivery System Operations

  Maintain and improve delivery visibility across complex, dependency-heavy work by tracking cross-team blockers, integration risks, and upstream/downstream exposure.

  Model the impact of scope changes, timeline shifts, and capacity constraints by presenting structured options with clear trade‑offs to decision‑makers.

  Drive backlog readiness discipline, ensuring work entering execution is well‑defined and dependency‑mapped before it starts.

  Identify and actively manage delivery risk through surfacing issues proactively, quantifying impact, and framing resolution paths for engineering and product leadership.

  Maintain and improve delivery operating norms that reduce rework, carryover, and execution variability over time.

  Leverage AI tooling to accelerate operational work, including status synthesis, risk narrative generation, and backlog readiness summarization, while maintaining human judgment on prioritization and stakeholder framing decisions.

• Influence and Stakeholder Management

  Influence engineer and product manager behavior through structure and data by driving accountability and shared clarity on delivery commitments.

  Frame delivery trade‑offs clearly by presenting structured options with explicit implications on timeline, quality, and capacity.

  Partner with Product Managers to enforce readiness standards and protect delivery integrity when scope pressure mounts.

  Communicate delivery feasibility and confidence clearly to the engineering team and partnering Project Managers by providing early warning when assumptions change and surfacing recovery options when they do.

  Socialize production release schedules in advance with the development team, Product Manager, and relevant change advisory processes ensuring the team is prepared for releases.

• Technical Fluency

  Maintain working fluency in the technical systems your team supports through a solid understanding of integration surfaces, API dependencies, and release risk in context.

  Coordinate across engineering, QE, architecture, and platform teams to manage cross‑functional dependencies and resolve blockers at the right level.

  Apply delivery metrics (i.e. cycle time, throughput, carryover, predictability) as operational signals that drive structural change in how the team works.

• Service‑Oriented Team Operations

  Manage a Kanban‑based delivery system for a team handling a mix of planned work and high‑priority operational demand.

  Balance intake discipline with responsiveness by maintaining flow efficiency while protecting planned delivery commitments from reactive work pressure.

  Model WIP impact and context‑switching costs to protect team throughput and focus.

  Maintain and improve intake and triage processes that bring structure to interrupt‑driven work without creating bureaucratic overhead.

  Monitor Kanban flow metrics (i.e. lead time, cycle time, and queue depth) to identify bottlenecks and maintain healthy throughput.

  Coordinate with dependent teams and platform consumers to maintain demand visibility and set clear expectations proactively.

• Iteration‑Based Team Operations

  Manage sprint cadence and iteration health across one or more engineering teams with a focus on commitment reliability and sprint goal integrity.

  Enforce sprint entry discipline by ensuring stories meet sizing and readiness standards before planning begins, and holding the line when they don’t.

  Track and improve sprint predictability using…