Global Lead, Vulnerability Response Management - Director

Job Title

Global Lead, Vulnerability Response Management

Global Lead, Vulnerability Response Management is responsible for defining and leading the enterprise-wide strategy, governance, and execution of the organization’s vulnerability response and remediation program. The role provides global oversight of vulnerability risk, remediation performance, regulatory compliance, and cyber exposure reduction across all regions, business divisions, and technology domains. You are accountable for ensuring vulnerabilities are prioritized using risk-based methodologies and remediated within agreed service levels, while driving continual improvement in cyber resilience.

The Global Lead serves as the senior authority for vulnerability response management and acts as the primary advisor to leadership, risk committees, regulators, and auditors on vulnerability-related cyber risk.

Jacksonville, FL

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs
• We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

• Define, enhance, and implement the global Vulnerability Response Management strategy and operating model
• Establish enterprise-wide standards, policies, governance frameworks, and operating procedures
• Develop and oversee a risk-based approach to vulnerability prioritization, remediation, and SLA adherence
• Lead continuous improvement of vulnerability management capabilities and ensure consistent execution across all regions
• Accountable for the global vulnerability response team, operating processes, key procedures, and performance objectives
• Oversee regulatory, audit, and compliance obligations, while monitoring regional performance and remediation effectiveness
• Partner with Technology Leadership (Chief Information Officer and Technology Heads) to embed vulnerability response priorities into technology roadmaps, drive accountability for remediation outcomes, and ensure alignment with enterprise cyber risk objectives
• Collaborate with the Chief Information Security Officers and Security Leadership teams to define vulnerability management strategy, establish risk-based prioritization frameworks, and provide transparent reporting on cyber exposure, remediation performance, and emerging threats
• Engage with Technology Risk, Audit, Regulatory, and Control functions to ensure compliance with regulatory requirements, support audits and examinations, and strengthen governance through effective oversight, metrics, and continuous improvement initiatives

• Significant leadership experience in Vulnerability Management, Cyber Defense, Security Operations, or Cyber Risk within large global organizations
• Proven experience leading enterprise-wide cyber security response and vulnerability remediation programs across geographically dispersed teams
• Demonstrated success by…