Technical Business Analyst III

17357

Team

Information Technology

Working Time

Full-Time

Position Type

Regular

Travel Requirements

25%

Workplace Type

Hybrid

Preferred Location

Additional Locations

Birmingham, AL, Charlotte, NC, Houston, TX, Lenexa, KS, Louisville, KY, Monett, MO, Springfield, MO, Troy, MI

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry Banking is seeking to hire a motivated individual to work within the Banking Product Management Team as a Technical Business Analyst for the Core Lending Team. This team is responsible for the scoping, development, and testing of enhancements added to Silver Lake and CIF 20/20.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX;
Lenexa, KS;
Springfield, MO;
Monett, MO, Louisville, KY;
Birmingham, AL; or Charlotte, NC.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Interacts with customers to gather system requirements.
• Defines the system and functional requirements of the product.
• Prepares business requirements and functional specifications.
• Serves as a resource and/or participant in business process re-design activities.
• May assist the customer in determining if and how system enhancements may improve process flow and business function.
• May perform application, system and regression tests.
• Responsible for creating business requirements.
• Reviews and provides feedback on requirements, design, and scope documents.
• Contributes to the creation of user stories, end-user documentation and other sprint related documentation.
• May work with customer support team to resolve or diagnose defects.
• Creates test plans/scripts for new products or enhancements to existing products.
• Works with industry research groups to prepare for product trends.
• May assist less experienced peers.
• May perform other job duties as assigned.

• Minimum of 4 years of experience in loan operations, loan servicing, loan processing, lending product management, business analysis, or related banking functions.
• Strong knowledge of consumer, commercial, mortgage, or agricultural lending processes, including loan origination, servicing, collateral management, payment processing, and regulatory requirements.
• Experience working with banking software, product management activities, or business requirements within a loan-focused environment.
• Excellent communication and presentation skills, with the ability to work effectively with customers, business stakeholders, and technical teams.
• Ability to travel up to 10% for internal meetings, conferences, user groups, and customer engagements.

• Silverlake knowledge.
• Experience or knowledge of Agile Development Methodologies.
• Experience with or knowledge of Core Business Services.
• Experience with or knowledge of SOA architecture or similar tool.
• Experience with or knowledge of XML.
• Experience with business requirements documentation, technical/functional specifications, use cases, test cases.
• Has a wide range of experience and able to resolve…