Associate Manager, Learning & Development Operations; Remote

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

Crowd Strike is seeking a Learning & Development Operations Manager to support the operational execution of our global learning programs. This people manager role will manage a team of direct reports to deliver a learning infrastructure that enables leadership development, professional growth, and organizational capability across the company.

The Learning & Development Operations Manager ensures learning initiatives are delivered efficiently and consistently by coordinating program logistics, managing learning technologies, supporting in-person learning events, and establishing scalable operational processes. The role also supports internal communications and learning program marketing, ensuring employees are aware of and engaged with development opportunities.

This position works closely with Learning & Development program leaders, HR partners, and business stakeholders to deliver high-quality learning experiences across virtual and in-person environments.

We are currently reviewing applicants based out of the Bay Area CA, Austin TX, Arlington VA, and Redmond WA regions.

• Oversee operational delivery of Learning & Development programs, ensuring initiatives are executed on time, within scope, and aligned with organizational priorities.
• Develop and maintain standardized processes and operational workflows that support scalable learning delivery.
• Coordinate with program managers, facilitators, HR partners, and vendors to ensure seamless program execution.

• Lead operational planning and delivery for virtual, hybrid, and in-person learning programs.
• Provide direction, coordination, leadership for a team of L&D direct reports to ensure program readiness and successful delivery.

• Manage logistics for in-person leadership programs, workshops, and learning events.
• Coordinate vendor relationships, venue contracts, facilitators, and event services.
• Oversee on-site program logistics, including participant management, schedules, materials, and learning environments.
• Manage learning materials, branded program resources, and swag inventory to support learning events.

• Support administration and optimization of the learning management system (LMS) and related learning technologies.
• Track program participation and learning metrics to support reporting and continuous improvement.

• Manage internal communications and marketing for Learning & Development programs, including program announcements, enrollment campaigns, and employee awareness initiatives.
• Maintain and update the Learning & Development Crowd Connect intranet site, ensuring employees can easily access learning resources, program information, and development opportunities.

• Support the integration of AI-enabled learning tools and emerging technologies within the learning ecosystem.
• Identify opportunities to improve learner experience, operational efficiency, and program scalability.
• Proactively identifies and solves problems to add value beyond the core role.
• Contributes to ad-hoc projects, as assigned, that support…