Expert Business System Specialist

Job Category:
Information Technology

Job Level: Individual Contributor

Business Unit:
Energy Delivery

Work Type:
Hybrid

Job Location:

West Sacramento

Electric Transmission & Distribution ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Transmission & Distribution Team is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of Transmission lines. Coworkers in Electric Transmission & Distribution actively engage in the Lean Methodology through the use of visual management in operating reviews to cross-functionally identify and solve problems, and create standard work.

By working together as One Electric. One Team. We are delivering for our hometowns. Electric Transmission & Distribution is comprised of approximately 6,500 coworkers.

The Business System Specialist (BSS) functions as a liaison to Information Technology from the line of business, representing the end users and business process owners in business system requirements, implementations and support. The incumbent understands user needs as well as business procedures, processes and systems for the corresponding department. The incumbent will focus on enhancing process management by meticulously documenting business procedures, establishing robust administrative controls, and proactively addressing process issues to ensure seamless business operations.

The incumbent typically defines user system requirements, provides user support, coordinates user acceptance testing of new tools and consults with the users on new technologies & features that may contribute to business process efficiencies. The incumbent may also perform feasibility analysis, develop project scope, and provide recommendations on alternative solutions, project strategy and deliverable prioritization. The incumbent prepares and delivers business users’ system needs to Information Technology and represents user needs in the development of functional specifications.

This position is hybrid, working from your remote office and your assigned work location based on business need.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of thejob posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will bebased on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience,market value, geographic location, and internal equity.

Although we estimate the successful candidate hiredinto this rolewill be placed towards the middle or entry point of the range, the decision will be made on a case-by-casebasis related tothese factors.

A reasonable salary range is:

California Minimum: $116,000

California Maximum: $184,000

• Collaborate with internal and external departments to document administrative controls, define system development requirements, and guide the creation of training documents.
• Implement and oversee administrative controls to enhance process efficiency and compliance.
• Identify and resolve process issues promptly, implementing corrective actions and preventative measures to mitigate future risks.
• Provide expert consulting in business and user needs.
• Analyze and document business requirements for complex projects.
• Analyze end-to-end complex business processes and coordinate with IT to develop and implement solutions to information needs.
• Understand in detail current and future business environment; effectively anticipate, identify, and…