Microsoft 365 Administrator

Job Summary

We offer competitive salary, great benefits, and work that matters to our community.

The Organization:
The Seattle Housing Authority (SHA) is a mission-driven leader in affordable housing, headquartered on Elliott Avenue West with sweeping views of Elliott Bay and the Puget Sound. With additional field offices across Seattle, we’re committed to expanding housing opportunities, strengthening communities, and supporting a workplace where people grow and thrive.

The position:
We’re looking for a Microsoft 365 Administrator to join our team! This role is perfect for someone who can, under general supervision, lead the strategic and tactical planning in the areas of Office 365 implementation, SharePoint Administration, implementation, and operations of on-premises solutions and cloud-based services. Ensure development, implementation, maintenance and optimization of essential systems and processes necessary to fulfill the Agency's mission-critical business goals.

101 Elliott Ave W, Seattle, WA 98119

• Equivalent of a bachelor’s degree in Computer Science, Information Technology, or a closely related field
• May substitute additional years of relevant work experience for education requirement

• Oversee and support Office 365 Online environments, including design, implementation, and administration.
• Support staff using M365 tools and maintain the technology roadmap.
• Serve as the lead consultant and subject matter expert for Office 365 platforms.
• Manage software licensing and ensure compliance with Microsoft agreements and security requirements.
• Design, plan, and implement system improvements and integrations.
• Monitor service performance and share key metrics with IT management.
• Develop SOPs, training materials, and resources to improve application use and customer service.
• Stay current on system updates and communicate relevant changes to users.
• Support records management and data classification activities.

• Our Culture: SHA offers a supportive, energetic workplace where collaboration and growth thrive. Our talented team has helped make us a nationally recognized leader in affordable housing and community development.
• Competitive Salary
• Comprehensive Benefits
  • Medical, dental, and vision insurance
  • Public Employees’ Retirement System (PERS)
  • Generous paid leave and holidays
• Work-Life Balance
  • Reasonable hours
  • Opportunity for part-time remote work (dependent on the position)
• Professional Development
  • On-the-job training and growth opportunities

SHA values your unique background and perspective - we encourage you to apply even if you don’t meet every listed qualification. Learn more in our diversity and equity statement.

Seattle Housing Authority (SHA) is pleased to offer an excellent benefits package for Regular and Project full-time and part-time employees scheduled to work at least 80 hours per month. (Temporary and On-Call positions are not eligible for the full benefits package).

As a new hire, your coverage begins on the first calendar day of the month if your hired date is on the first of that month. Otherwise, your coverage begins on the first of the following month.

Employees may select from four medical plans – Kaiser Permanente Standard Plan, Kaiser Permanente Deductible Plan, City of Seattle Preventive Plan, and City of Seattle Traditional Plan.

The monthly cost for each of the plans are as follows:

• Kaiser Permanente Standard Plan is $48.40 with or without children or $99.90 with spouse/domestic partner with or without children
• Kaiser Permanente Deductible Plan is $25.00 with or without children or $56.92 with spouse/domestic partner with or without children
• City of Seattle Preventive…