Senior Delivery Manager; Remote
New York, USA
Listed on 2026-09-15
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IT/Tech
IT Project Manager, Change Management
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in Fin Tech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a Fin Tech holding company with three business segments:
Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
Senior Delivery Manager
Work EnvironmentThis role is a work-from-home position and can be performed remotely anywhere in the continental US or in one of our corporate locations in Utah, Arizona or Colorado.
Employee Value Proposition (EVP)PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
Company CultureProg Tech is the driving force behind our company’s technological evolution. We are passionate problem solvers and technical experts, working together to deliver impactful solutions. We pride ourselves on craftsmanship, continuous improvement, and collaboration. Our culture encourages experimentation, learning from failures, and delivering meaningful outcomes.
Responsibilities Delivery System Operations- Maintain and improve delivery visibility across complex, dependency-heavy work by tracking cross-team blockers, integration risks, and upstream/downstream exposure
- Model the impact of scope changes, timeline shifts, and capacity constraints by presenting structured options with clear trade‑offs to decision‑makers
- Drive backlog readiness discipline, ensuring work entering execution is well‑defined and dependency‑mapped before it starts
- Identify and actively manage delivery risk through surfacing issues proactively, quantifying impact, and framing resolution paths for engineering and product leadership
- Maintain and improve delivery operating norms that reduce rework, carryover, and execution variability over time
- Leverage AI tooling to accelerate operational work, including status synthesis, risk narrative generation, and backlog readiness summarization, while maintaining human judgment on prioritization and stakeholder framing decisions
- Influence engineer and product manager behavior through structure and data by driving accountability and shared clarity on delivery commitments
- Frame delivery trade‑offs clearly by presenting structured options with explicit implications on timeline, quality, and capacity
- Partner with Product Managers to enforce readiness standards and protect delivery integrity when scope pressure mounts
- Communicate delivery feasibility and confidence clearly to the engineering team and partnering Project Managers by providing early warning when assumptions change and surfacing recovery options when they do
- Socialize production release schedules in advance with the development team, Product Manager, and relevant change advisory processes ensuring the team is prepared for releases
- Maintain working fluency in the technical systems your team supports through a solid understanding of integration surfaces, API dependencies, and release risk in context
- Coordinate across engineering, QE, architecture, and platform teams to manage cross‑functional dependencies and resolve blockers at the right level
- Apply delivery metrics (i.e. cycle time, throughput, carryover, predictability) as operational signals that drive structural change in how the team works
- Manage a Kanban‑based delivery system for a team handling a mix of planned work and high‑priority operational demand
- Balance intake discipline with…
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