Business and Performance Analyst; Remote

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us. The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture.

We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical , Dental , and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

The Department of Revenue (DOR) is looking for a Business and Performance Analyst to help shape the future of how our platforms operate. In this role, you won't just analyze systems—you'll be the primary bridge between everyday business teams, technical developers, executive leadership, and the Governor's Office to translate strategy into impact. This position serves within the Innovation, Strategy, and Delivery unit to drive deliberate strategic planning and transparent execution across key technology investments.

Working alongside project managers, product owners, and analysts, you will deliver application and organizational support services that enable change for legislative and strategic projects.

• Evaluate, analyze, and communicate scope and systems requirements continuously to maintain systems processes.
• Elicit and gather user and business requirements through open-ended discussions, brainstorming, and prototyping
• Monitoring deliverables and ensuring timely completion of projects.
• Create and implement management plans for assigned projects, with attention to transparent communication at all levels.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Review and implement Test Plans and Test Cases based on user requirements and functional requirements specifications.
• Determine how best to respond to customer requests in a manner that will promote customer service and transparency
• Act as a liaison with internal DOR staff and the governor's office to support WIG development.

This posting is only open to residents of the State of Colorado at the time of submitting your application.

H1C3XX
Analyst III

Six (6) years of experience as a business or performance analyst role or other experience directly related to the work assigned to this position which must include at least 2 years as a performance analyst developing key performance indicators (KPI’s) in a federal, state or county position.

OR

A combination of related education in Business Administration, Public Administration, Computer Science, Information Systems in a closely related field as determined by the Department and/or relevant experience in a business or performance analyst role equal…