Remote) Consultant HR System Optimization HRSS
Livonia, Wayne County, Michigan, 48153, USA
Listed on 2026-09-15
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IT/Tech
Business Systems & Technology Analysis, Change Management, Data Analyst
Employment Type:Full time
Shift:Day Shift
Description:Serve as an advisor & liaison to implement strategy & to support operations, projects, programs & service delivery outcomes. Responsible for the planning, implementation, coordination & evaluation of programs & strategic initiatives. Works cooperatively with various organizational levels to understand business needs & the interrelationship of issues impacting the implementation & delivery of business operations & services. Provides knowledge & expertise in programs & work streams.
* In addition to Workday Help and Journeys configuration, this role also plays a vital role as a citizen developer for UiPath and Power Automate.
Knows, understands, incorporates & demonstrates our Trinity Health Mission, V alues, V ision, Actions & Promise in behaviors, practices & decisions.
Consultation Service :
Provides consultative support to Trinity Health functional area Leadership in the implementation of strategy, operational services & other initiatives. Proactively consults & engages operationally on development & implementation of programs & strategies. Provides business context to ensure consistency with decision support, communication, business administration & the development & use of business tools.
Operation Expertise :
Provides leadership, direction & oversight of work streams. Responsible for the development, implementation & management of processes, policies & procedures . Ensures processes, policies & procedures are communicated, implemented & aligned. Serves as a technical resource of business operational services, issue resolution & implementation of recommended actions. Facilitates & develops processes & tools. Provides escalated support, guidance & training to department members (remotely & on-site) to use new technologies & applications, as well as to improve knowledge of existing ones.
Identify the organizational improvements needed, develop systems to implement those changes & train the appropriate staff .
Project Management :
Manages & implements small to medium-scale projects, programs & initiatives. Develops & manages aligned production, communications, service delivery plans & workflows to ensure plans are successfully implemented & services are delivered on time, within budget & to specifications. Conducts informational training sessions with groups of various sizes & backgrounds.
Data Management & Analysis: Research & compile information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision-making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts Develops & monitors data analysis & reporting systems & communication tools.
Maintains a W orking K nowledge of applicable f ederal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of C onduct, as well as other policies , procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Functional Role (not inclusive of titles or advancement career progression)The Systems Optimization Consultant plays a key role in advancing the technological capabilities of the HR Shared Services Department. This hands-on role is responsible for supporting and optimizing HR technologies through troubleshooting, configuration, testing, and end-user enablement. The Consultant serves as a critical liaison between HR Shared Services, Technology &…
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