Presales Solution Consultant

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7 days ago Requisition

At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes.

We are passionate about making a positive impact in the world, and we’re looking for a highly skilled and experienced presales
Solution Consultant
to join our dynamic team.

Armor is seeking a highly capable individual who possesses the technical knowledge and customer-centricity to guide companies towards enhanced resilience, compliance, and protection utilizing Armor’s private cloud and MDR solutions.

In this role, you’ll be responsible for engaging with sales prospects, current customers, and partners as a technical expert. You’ll seek to understand customer pain through intelligent conversations, curiosity and empathy for their situation. You’ll analyze customer requirements and understand their use cases and desired outcomes. You’ll craft Armor solutions and services that meet their needs and develop actionable plans and strategies to achieve their use cases.

You’ll then support your customers through onboarding to ensure that their solution is properly implemented and the promised outcomes are achieved.

This is a remote position based in the US; however, there is a strong preference for Dallas-based individuals.

Essential Duties and Responsibilities (Additional duties may be assigned as required.)

• Be a thought leader within the company and the industry, helping bring an expert and future-forward focus to our customers.
• Provide technical leadership on security, compliance, and risk management solutions based on Armor Enterprise Cloud and MDR solutions.
• Support the sales process by demonstrating the value of Armor products and services to achieve technical wins.
• Architect a modern, effective, and appropriate solution for customers utilizing an optimal combination of Armor services and software.
• Provide opinionated responses to customers and help guide them towards the correct solution when they express technical wishes that will not achieve their desired outcomes.
• Document solutions and their advantages within RFP responses, proposals, SOWs or other documentation as required.
• Act as a technical expert and partner with Armor prospects and customers to help them understand how Armor can deliver their desired outcomes and why Armor’s solution is superior to our competitors.
• Provide thought leadership by representing Armor in community engagement at industry and partner conferences, webinars, executive briefings, and other events as applicable
• Act as an SME internally, with customers, and with partner sellers and staff.
• Provide active feedback and recommendations from the field to Armor leadership on solutions to improve Armor service offerings and overall service levels and customer engagement.
• Develop technical enablement in the form of workshops including materials, demos, and product/service integration when appropriate
• Stay current with the latest developments in, Security, Hypervisors, Cloud, and infrastructure as well as industry best practices.
• Mentor and guide peers, team members, and junior consultants as required.

At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to…