Information Technology Program Project Manager

Senior Technical Project Manager / Program Manager
100% Remote / Work From Home Long-Term (1+ Year) Consulting Role Overview

Our client, an AMAZING, premier NYC-based nonprofit organization in the education technology space, is seeking an outstanding Technical Project / Program Manager to help drive a high-profile, multi-year digital transformation initiative. This individual will work hand in hand with technical, product, UX / design, and business teams to ensure complex projects are delivered on time, on budget, and according to scope.

The role will be responsible for coordinating multiple technical work streams, overseeing the rollout of new digital applications and products, managing key vendor relationships, and keeping internal and external teams aligned throughout the project lifecycle.

• Manage complex, multi-stream technical projects and programs involving Product, Engineering, UX / Design, business stakeholders, and third-party vendors
• Oversee project timelines, milestones, dependencies, deliverables, budgets, and overall execution
• Work closely with software development and product teams throughout the development and rollout of new applications, digital products, and user experiences
• Coordinate multiple internal teams and work streams, ensuring stakeholders remain aligned on priorities, responsibilities, and deadlines
• Manage key third-party technology vendor relationships and hold external partners accountable for scope, timelines, quality, and contractual deliverables
• Partner with Product, Engineering, and UX / Design teams to help translate business and user requirements into actionable project plans and roadmaps
• Identify risks, dependencies, and potential roadblocks before they impact project delivery
• Manage scope changes and help prevent scope creep across both internal and vendor-led initiatives
• Develop and maintain detailed project plans, dashboards, status reports, documentation, and executive-level updates
• Lead cross-functional project and vendor meetings, ensuring clear agendas, decisions, ownership, and next steps
• Influence and drive accountability across multiple teams without having direct reporting authority

• Strong, hands on experience managing complex technical projects and/or programs
• Experience working directly with software development, engineering, product management, and UX / design teams
• Experience managing the development, implementation, and rollout of new software products, applications, websites, or other large-scale digital platforms
• Strong experience managing multiple concurrent work streams within an Agile environment; experience with hybrid Agile / Waterfall environments is a plus
• Demonstrated experience managing third-party technology vendors and external development partners
• Strong understanding of project scope, timelines, budgets, risks, dependencies, and delivery
• Proven ability to influence cross-functional teams and drive accountability without direct authority
• Experience working on highly visible, user-facing digital or UX-focused initiatives is strongly preferred
• Experience with in education technology, nonprofit, media, publishing, library systems, or other large public-facing digital environments is a plus
• Excellent written and verbal communication skills with the ability to effectively interact with technical teams, vendors, business stakeholders, and senior leadership