Operations Specialist, Programs *Remote

Compassion & Choices is seeking a Operations Specialist, Programs

This is a full-time, remote position. The starting salary range is $70,000–$90,000 annually. The final salary offered will be based on relevant experience, qualifications, internal equity, and organizational considerations.

We offer excellent benefits, including employer-shared medical and dental insurance premiums; employer-paid short- and long-term disability, life, and accidental death and dismemberment insurance; flexible spending accounts for medical and dependent care; a commuter pre-tax benefit; eligibility to participate in a 401(k) with a generous 5% employer match and immediate vesting upon eligibility; paid holidays; paid time off; and personal days.

This position will primarily be responsible for:

The Operations Specialist, Programs is a program support and project management generalist responsible for leading key operational systems and projects across the organization. This position drives operational excellence by administering systems, managing projects, and supporting the successful execution of organizational programs and events.

The Operations Specialist will serve as a systems administrator and project manager in direct support of organizational programs, including researching, configuring, implementing, and maintaining operational platforms such as volunteer management software, digital collaboration systems, and resource fulfillment tools. Responsibilities may include establishing workflows, user permissions, database standards, onboarding documentation, and providing ongoing technical troubleshooting and support for staff.

This position will also lead the operational systems and processes supporting internal and external events across in-person, hybrid, and virtual formats. Responsibilities include managing event logistics, project timelines, registration workflows, travel and lodging arrangements, venue operations, production schedules, and on-site coordination to support the successful delivery of mission-aligned programs.

• Manage event technology platforms, registration systems, webinar and livestream tools, and virtual meeting spaces while troubleshooting technical issues and supporting high-quality participant experiences.
• Oversee vendor sourcing, venue selection, contract negotiations, procurement, catering, audiovisual services, transportation, and event budgets.
• Track event registration trends and post-event evaluations and develop dashboards and reports for leadership and program stakeholders.
• Collaborate with program staff to design, build, and implement volunteer platforms and streamlined operational workflows.
• Support the ongoing administration and continuous improvement of volunteer-facing tools, including collaboration and communication channels, resource libraries, and fulfillment and ordering systems.
• Provide technical assistance, system troubleshooting, and process updates to ensure volunteers and staff have seamless access to resources and operational infrastructure.
• Provide end-to-end project management support for special initiatives and emerging operational needs across departments, including defining project scopes, tracking timelines, coordinating resources, and supporting timely completion of deliverables.

This position has no direct supervisory responsibilities.

The Operations Specialist provides functional leadership for event teams by coordinating vendors, consultants, volunteers, venue staff, and cross-functional internal stakeholders. This position oversees event operations and serves as the primary operational lead during event planning and execution.

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