Remote Customer Support Engineer — Automation & AI
Asheville, Buncombe County, North Carolina, 28814, USA
Listed on 2026-09-16
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IT/Tech
Technical Support
They Do is a fully remote, AI-powered journey management platform helping large enterprises align around customer needs. You will own customer-facing issues end-to-end, reproduce bugs, and coordinate with engineering while automating repetitive steps using Intercom, Fin, n8n, and AI tooling.
Expect two tracks of track-led work: bug support and product enablement, with a strong automation bias and autonomous ownership. Join a growing, global team delivering visible impact.
We are looking to fill the Remote Customer Support Engineer — Automation & AI position at They Do
- Journey Management in NC, United States.
Learn more about the Remote Customer Support Engineer — Automation & AI role in the description above.
We appreciate your interest in this position.
Join They Do
- Journey Management and contribute to our ongoing work.
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