Helpdesk Technician
Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92713, USA
Listed on 2026-09-17
Irvine, Orange County, California, 92713, USA
Listing for:
KaufmanIT, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-09-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
We are seeking a detail-oriented Helpdesk Technician to provide first and second level support to small and medium-sized business clients. In this role, you will respond to client help requests, assess user problems and deliver timely and effective technical support services.
Responsibilities (partial list)- Providing remote and onsite support as needed
- User Setups: create new user accounts, configure workstations
- Workstation Support: install and update software, troubleshoot errors
- Server Support: install and update software, troubleshoot errors
- Troubleshoot general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
- Responsible for documenting solutions to problems and developing guides
- Strong technical competency with Windows based PCs and Mac's
- Must have experience with:
Windows 10, Windows 7, Windows Server - Understanding of and IT technologies and terminology
- Must have the ability to handle multiple tasks and priorities
- Able to plan, schedule, and effectively communicate with staff and clients
- Must have a customer service-oriented mindset
- Must be detail-oriented
- Being a self-starter as well as a problem-solver
- Detail-oriented
- Available to work full-time
- In-person work requirement (remote positions not available)
- $20-28/hour
- Health insurance
- 401(k) with company match
- Profit sharing
- Generous paid time off
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×